New 4 tools for digitalization of municipalities - more efficient and open public sector

The Fund for Innovation and Technology Development and UNDP have successfully realized a public call for digitalization of the municipalities - pilot, whose goal is easier access and better services at the local level through the development of digital tools and solutions.

The selected solution of the company Enter from Ohrid - E-platform LUCA E-LSG PLATFORM - will include the tools for Establishment of an electronic system for collection of taxes to the municipality; Establishment of a system for electronic payment of bills to public enterprises; Electronic system of volunteers and Online platform for municipal forum. The platform will be developed with clear and understandable instructions for use, in order to be used by different categories of citizens of different age structures.

Additionally, the platform is created in such a way that its infrastructure will be a pillar of the future full digitalization of municipal services through its easy and economical enrichment with new services for citizens and legal entities, uniformity and standardization of the work of the municipal clerks, cost rationalization and other benefits.

13 domestic companies participated in the public call, realized in the period 02.10 to 19.10, out of which 8 passed to the phase of final selection.

At the opening of the public call, FITD director Jovan Despotovski said that "the digitalization of the public sector unlocks the potential for greater efficiency and higher quality of services. The public sector thus becomes more open, more transparent in its operations, and thus we close the space for risk of the so-called "Small-scale” corruption, that many of our fellow citizens face with on a daily basis when they need to use the services of public clerks."

Narine Sahakyan, UNDP Resident Representative in the country, announces continued support for the implementation of innovations in the public sector.

"UNDP is committed to supporting innovations and digitalization in various sectors as a way to overcome the challenges created by COVID-19 and to transform existing systems by introducing more flexible and resilient ways of accessing public services. Our cooperation with the Fund for Innovation is in that direction, to achieve the common goal of strengthening innovation activities in the country, with a special focus on public services and strengthening the cooperation between the public and private sector. "

The decision for selection was made by the Evaluation and Selection Commission composed of representatives of UNDP, FINKI, FITD and two representatives from the municipalities. The degree of technological progress and the degree of digitalization, the quality of the project, the capacity of the project team and the impact were the key criteria for evaluating the project proposals.

UNDP provides the funds for the call - 4 million MKD, and the implementation is entrusted to the Fund and will be performed using the successfully established procedures and capacities of FITD. The E-Platform should be developed in a maximum of 30 days, and implemented by the end of the year.

The selected digital tools in this first phase will be implemented in 5 pilot municipalities: Centar Zhupa, Bogovinje, Sveti Nikole, Prilep and Kumanovo which are selected through the United Nations Development Program (UNDP) aimed at supporting the state for dealing with the effects of COVID -19, as well as conducting a fast and comprehensive socio-economic analysis of the effects of the pandemic and identifying opportunities for faster recovery at local level.

The selected solution will also be available completely free of charge for the other local self-government units from the Republic of Macedonia, which will express their readiness for their implementation.